Testimonials & Reviews
Symphony Medical
Multi Speciality Medical Practice located in Dobbs Ferry, NY & Yonkers, NY
Symphony Medical always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 448 reviews with an average rating of 4.89 out of 5 stars. Please read what others are saying about Symphony Medical below, and as always, we would love to collect your feedback.
Sharon M.
Submitted 12/18/25
Dr. Luks is knowledgeable and kinds. He always takes time to ask questions and really listens. He explains everything clearly and patiently.
Carol D.
Submitted 12/18/25
⭐️⭐️⭐️⭐️⭐️
From the very beginning, this surgeon demonstrated an extraordinary level of professionalism, knowledge, and compassion. The pre-operative process was thorough and reassuring, with detailed guidance that included physical preparation, training recommendations, and nutritional advice to ensure I was in the best possible condition before surgery. Every step was clearly explained, which gave me confidence and peace of mind.
Post-operatively, the care was just as exceptional. Follow-up was attentive and consistent, with continued guidance on recovery, training progression, and nutrition to support healing and long-term success. I never felt rushed or overlooked—only supported and genuinely cared for. This surgeon’s expertise, combined with their holistic approach to patient care, made a profound difference in my experience and recovery. I am deeply grateful and would highly recommend them to anyone seeking not only an outstanding surgeon, but a truly dedicated and compassionate professional.
Mariela C.
Submitted 12/17/25
Excellent service
Maxwell C.
Submitted 12/13/25
This was my first meeting with Dr.Luks and I’m overwhelmed by his testing procedures on my shoulder. I feel confident that my father made the right choice in driving me 60 miles to see him.
I will wait the results of the MRI, and discuss the results and options with Dr.Luks and my dad.
Joseph L.
Submitted 12/12/25
Excellent. Doctor Luks low key demeanor and approach is comforting and belies his professionalism. He listened intently to my concerns and understood exactly what I was saying. Honest opinions and greatly appreciated options. I would and have recommended friends to Doctor Luks.
Michael T.
Submitted 12/12/25
Dr. Luks was considerate knowledgeable professional with a good bedside manner.
The multiple registration for each test required was cumbersome and too time consuming
Elizabeth B.
Submitted 12/04/25
I am very disappointed with the poor customer service I experienced. Their computer system incorrectly showed my insurance as inactive. Unlike every other clinic I’ve been to, the receptionist made no attempt to call my insurance or verify the information. Instead, she stood up and walked away without any explanation. Moments later, a woman—whom I assume was her supervisor—approached me and began talking about how expensive laboratory work-ups are, which felt unnecessary and dismissive rather than helpful. It took only one quick phone call from me to my insurance to confirm that my coverage is active. When I shared this, another staff member—who was at least polite, though initially reluctant—ultimately accepted the phone from me and spoke with my insurance and resolved the issue.
Overall, the experience was frustrating and unprofessional. If it weren’t for the excellent care I receive from Dr. Ostrov, I would not return to St. John’s.
Kathleen S.
Submitted 12/04/25
Very pleasant atmosphere. Staff excellent. Dr Luks was great.
Gloria P.
Submitted 12/02/25
Dr Luxs and his team are excellent in what they do. They are very knowledgeable, kind to the patient, listens to your concerns. The office is immaculate and they run on time. The whole experience from the front desk to seeing the Dr was absolutely wonderful.
Monica P.
Submitted 12/01/25
Dr. Ostrov was kind, professional, listened to my concerns, and was able to come up with a plan to help me. She answered all questions that I had and I have recommended her to several of my friends.
Daniel R.
Submitted 11/26/25
Very informative
Elizabeth Z.
Submitted 11/20/25
Excellent. My recovery after bilateral tkr has been amazing. Thanks, Dr. Luks
Ricardo O.
Submitted 11/12/25
The best Doctor
Nezih C.
Submitted 11/11/25
Great sports medicine practice
Stephen B.
Submitted 11/05/25
Did my shoulder and my knee many years ago that's a long time now time for replacement that's what happens you just get older and parts wear out excellent surgeon would recommend them to anybody
Brian L.
Submitted 11/05/25
No better Dr out there.
Kelly S.
Submitted 11/01/25
My exam was quick and painless. Dr. Ostrov is a great doctor. I needed to schedule a mammogram and ultrasound. The receptionist said they couldn’t give me the appointments and I have to call back.
Jolinda F.
Submitted 10/29/25
Dr. Luks and staff were very cordial, appointment was timely. Dr. Luks discussed my concerns, knew exactly what my issue was and answered any questions I had. Highly recommend him and his office!
Gregory T.
Submitted 10/25/25
Very attentive and knowledgeable!
Janet L.
Submitted 10/24/25
Great experience! Knowledgeable, professional and courteous! Appointment time was punctual and never felt rushed. Highly recommended.